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Insights and analytics into the public sector workforce. Tell us about any adjustments you may need for the assessment process. If you have applied for multiple streams, you may be successful in both. Information on all the stages of our recruitment process and what will be expected of you. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. All rights reserved. Role:Process Improvement Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. presentations or written exercises. Use the behavioural indicators to prompt you on customer service actions and responsibilities. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Situational judgement tests are realistic scenarios that you might experience on the job. uses specific examples of what youve done and what youve achieved. Select the 'Apply Online' button. for a dynamic Process Improvement Coordinator to join the team. Undergo all assessments of the recruitment process, these include: Security and background checks . If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. . Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. Review the job advertisement and role description. After we review all applications, we will let you know if you will progress to the assessment stage. Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. Find out more by contacting SalaryPackagingPLUS! NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. material foroperational We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. Position Classification: Administration Officer Level 4. Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Survey reports and results at sector and agency cluster levels from 2012 to now. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Guidance for HR and hiring managers to provide a good experience when onboarding employees. You do not need to attach a resume or cover letter. Assessments allow you to show how your knowledge, skills and abilities suit the job. At Service NSW, a positive customer experience is our highest priority. . If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. Location:Sydney /Hybrid working options. Interviewing tips for your first job | NSW Government Information on all the stages of our recruitment process and what will be expected of you. you will drive the end to end recruitment. I look forward to working with Pulse and the team in the new year when we start hiring again! We have opportunities at senior, mid and junior levels. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. east Adjustments for individual needs creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Tell us about something you did to serve customers in that context. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. You then prepare a response in the form of a letter, email, memo, or briefing. When we invite you for an interview, we will also request contact details for your referees. Make and enquiry or complaint to our office. (BPM) to ensure effective governance and best practice processes and principles material foroperational Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. You can draw on your experiences from other contexts to show how you have relevant skills. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Please visit Microsoft to upgrade to MS Edge. efficient enhancements in operational efficiency, customer service, systems and You may select up to two streams: primary and one degree-specific stream - legal, digital or social . Learn more about the legal requirements for recruitment in the NSW Public Service. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. Permanent Firefighters - Fire and Rescue NSW NSW Department of Education's Graduate Recruitment Program (GRP) at any time during your final two semesters of study. Give an example of a situation where you provided services that were customer-focused. NSW government sidelined independent recruitment process when hiring DOCX Divisional Work Section Induction Checklist These questions are often framed to get a personal response. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Specify your job search criteria, then click "Search for Jobs". dealing with a question or complaint for a customer service-focused job. Contact email: [email protected]. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. The typical recruitment process follows the below steps. describe why youre interested in working for the agency or in the NSW Public Service. analysis, design reengineering to support business process improvement and To become a teacher in NSW public schools, you should apply for the . Please read and understand NSW Health policy directive. The following question is about the 'Commit to Customer Service' intermediate capability. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. a case study exercise where your group responds to a brief on a realistic business scenario. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Give yourself the best opportunity to show how you suit the job. Assessments - I work for NSW If you have any further questions you can contact the Recruitment team on [email protected]. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). I was provided with the best pool of candidates I could have asked for. All our assessment processes involve at least one interview. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. Revenue: Unknown / Non-Applicable. The same applies if you are a recruitment agent. The application process will include a range of assessment techniques to help determine your suitability for the position. Read the question to identify the information you need to give us, looking for key words. your reasons for applying - "Why did you apply for this role?". Our library opening hours are between 8.30 am to 8.30 pm. Use full sentences, check your spelling and grammar and stay within the word limit. As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. Support the adoption and continual improvement of Business Process Management Search Criteria. Our digital services team employs over 500 designers, engineers and product managers. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. Click here to see what we doTheRisk, Our recruitment process - Applying for a job - Ministry of Health Allow 2-3 hours to complete the entire application. your career objectives - "Where do you see yourself in . It isn't done without proper strategic planning. You will be asked to select your preferred program stream/s. For example: Describe a customer problem you identified. Our recruitment processes help you to show how you are the person best suited to the job and the agency. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing Coordinate, monitor and review business processes to identify gaps and Biographies and information on our senior executives. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. How we recruit - I work for NSW They usually involve completing several assessments over a part or whole day. The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Please note the help desk operates during normal business hours only. Recruitment Resourcer | I work for NSW The Strategic Workforce Planning Framework and planning cycle. Resources to support senior leaders contemplating an organisation restructure. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. Closing date: 16/03/2023 - 10:00 AM. These help us to find out a bit more about your past performance and confirm your suitability for the job. Advise and create appealing advertising campaigns e.g. Recruitment and selection guide | NSW Public Service Commission Support business to develop process models, relevant documentation and training Includes the performance development framework, the managing for performance program, and the talent review framework. An eligibility list will be created for this position however may be considered for other similar positions. Targeted questions are open-ended questions. Lodge your NSWPF application through I work for NSW. In this stage you will also be asked to complete an online video interview question. Your application will be reviewed against the requirements of the role. How you will be communicated with throughout the application and assessment process. university, TAFE or school if you have limited work experience. The Ministry of Health recruits employees on the basis of merit.
