why does ebay think my item is counterfeit

A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. 12-29-2021 Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Penalties range from having their listings removed to a ban from selling on the platform altogether. If so, look closer. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. We had to remove your listing because it didnt follow ourCounterfeit policy. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. Activity on your account didnt follow our policy. I know for a fact they are real products because it comes from a authorized store. Always contact and interact with sellers using eBays platform. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. Copyright 1995-2023 eBay Inc. All Rights Reserved. Always log in to your account before contacting eBay support. Some of this advice may be second nature to you, or may not apply to all sales. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. Dont give eBay sellers your personal information. It automatically sorts by recent items first. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. Simple. "As with most things, if it's too good to be . They readily cooperate with law enforcement. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. These items may infringe on someone's copyright or trademark. I am not purposely trying to break the rules. Just ask MegaBloks. you can also report the seller and leave negative feedback. I don't understand your last line - change their name to eGay ? But a search through eBay's recently sold listings is truly bizarre. Open a refund request with the seller. Taking action within the required time frames. We frequently receive products free of charge from manufacturers to test. Haha, and how can I relist listings that have been permanently pulled from my account? Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. You can purchase syndication rights to this story here. This scam is a new twist on the offer of overpayment. Delivering items as described in the listing. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. It was only later when he realized that the entire listing was a scam, and that he (along with 18 other victims who fell prey to the same scam) was out over $10,000 [*]. Gift card scammers reach out to victims by phone, email, or social media. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. How Fake Stuff Ends Up on eBay Browse eBay. You can do this multiple times a day if you want. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. The best part is that shopping on eBay Authenticate costs you zero extra dollars. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. Check the email subject line carefully; eBay never sends a subject line stating, . Counterfeit goods are not allowed on eBay. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. Software, music, movies and other media must be original and not unauthorized copies. There is no way to dispute a transaction once its finalized in this way. I had a listing removed the other week for violating ebay's counterfeit policy. You are altering the minifig and leaving TMC in the titles and descriptions. Most supposedly rare Beanie Babies like "Princess," the purple Princess Dianna bear, are selling for a couple bucks. You can purchase syndication rights to this story here. An unauthorised reprint of a trading card. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? 08:13 PM Please refer to the actual policies for terms conditions and exclusions of coverage. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. So, I cancel the order and sent in a statement. Are all Louis Vuitton bags made in France? Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. Know the value of what youre buying, and dont get blinded by too good to be true deals. You wont be covered for non-delivery of items including: In this scam, fraudsters go through the sale as expected you receive a tracking number and there arent any issues with the payment process. Ebay doesn't decide if something is fake or not. Subscribe to our newsletter. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. Scammers know theyll have a better chance of scamming you if they can get you on the phone. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. eBay is full of listings for legitimate high-quality items. Never do this as it can compromise all of your accounts, passwords, and sensitive data. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. I could not even upload the receipt where I got the product to help win the appeal. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Learn how your comment data is processed. If you want to fight it, you need to contact the Verified Rights Owner. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. So what you are saying is that I am in a lose-lose situation. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. They then go to Etsy and order the item from me at full price using a suspect credit card number. Once they have the code, they disappear and make off with your gift card balance. Keep all communications and payments on eBay. I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Always do your research on the seller by reviewing their feedback and selling history. This will make it do that your listing goes to the top of the search list. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. Isnt it obvious? Along with photographing everything, try to record any identifying details about the item. Examples include fake, counterfeit, broken, or damaged items. But fake or not, if I ever had an item pulled by eBay, I would not relist it, that is the rule you broke - relisting when you were told not to - simple, 12-30-2021 In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. I feel like eBay never has the sellers side and we are the one who makes them their money. On eBay, you can find the right items, at the right priceworry-free! Does True Religion Jeans have a factory in China? We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. You're backed into giving them. The scammer will ask for the victims gift card number to use as payment. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. Incompetence I guess is highly valued at eBays headquarters. I do not want to break any of eBays rules. Cheaper seller scam: Venmo is fast and easy to use. You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. You send the item promptly but days later you find that the check bounces, leaving you with nothing. Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. You have no way of knowing if another seller is having the same issue. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. Removed items cannot be relisted. Save up to 50% on annual plans. Lego is really protective of their wares and their products. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. 12-30-2021 They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. Why should I move on when eBay is clearly being incompetent? We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). The buyer then tried to repeat that same scam several times. Get help with an item that hasn't arrived 4 min article Return an item for a refund 4 min article Ask eBay to step in and help for buyers 1 min article Check the status of your return or missing item request 2 min article Appeal eBay's decision about a return or missing item for buyers 2 min article Return shipping for buyers 2 min article Get help if you bought as a guest 3 min article Reported twice an item well before the end of the listing, but allowed to continue to the auction end. Related: How To Know If Youve Received a Fake USPS Tracking Number . Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. If the shipped item was sold for under $750, delivery notification is adequate proof. It is calculated using the information contained in your Equifax credit file. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). The company UV prints or pad prints ink onto Lego pieces to customize them. Access your favorite topics in a personalized feed while you're on the go. In the case of handbags or apparel, the seams will be well done with no gaps, puckers, or breaks. You didnt receive the item as promised by the seller. eBay are only concerned with issues that affect their own profit margins. Here's the situation. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. We operate independently from our advertising sales team. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. I have contacted eBay many times over this issue and they leave me in the dark every time. Ummm, you do know eBay is a e-commerce business, right? They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. Counterfeit products are illegal and not allowed on eBay. eBay should explain why they take down my listings and ASSUME they are all fake. Sellers of popular and desir. Some unscrupulous fraudsters have been known to buy a product on. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. 08:53 AM This is a major benefit as some sellers on eBay don't offer returns. as well as other partner offers and accept our. Loophole on eBay! Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. I asked they why they are and they just told be there is a discrepancy in the listing. They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). Merry Everything & A Happy Always None of my nice customers have ever reported any of my sold items as fake. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. If you see an item that shouldn't be listed on the site, let us know so that we can investigate. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. The scammers will also ask for your PayPal email address. If a word is blocked in your submission title, it is because it's covered in the FAQ or is against the rules of the subreddit. I manufacture them myself and sell for only one price. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. Nonetheless, the site is saturated with imitation merchandise. You'll also find many giftable items for the upcoming holiday season. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. Scammers are hoping that youll assume the shipment was a mistake and return the package. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Research the sellers history and inventory for signs that they could be a scammer. In the future, please ensure items you list for sale on eBay are authentic. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Be cautious of buying authentic items being sold at well below market value. Everyone is covered except the credit card holder, whoever that is. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. Do the seams and patterns on the item match up perfectly? Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. Yes it is You may have been the only person who reported the listing so wouldn't have been anywhere the top of the bots priority list to take it down.

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