aec west middlesex hospital

How to get to West Middlesex Hospital Nearest train stations are Isleworth station which is approximately 15 minutes' walk and Syon Lane station which is approximately 10 minutes' walk Nearest tube station is Boston Manor. I am happy to read that you had such a wonderful experience and will be sure to feed your kind words back to the A&E department. My consultant kept me informed of what treatment and why I was needing it. West Middlesex University Hospital Isleworth European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 Wed, May 17, 08:00 Chelsea and Westminster Hospital London 604.79 Newborn Life Support (NLS) - Chelsea & Westminster Hospital 08/06/2023 0000001597 00000 n Report review titled Rude Reception Staff as unsuitable, Dear writer, Reviewed admission and discharge data, identifying prevalence rates, financial impact indicators and speed of service. . I am sorry to read that you had such a bad experience. Despite a very busy time, and very challenging conditions, I was treated with such care and kindness throughout. Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. All patients are then seen by an advanced nurse practitioner or junior doctor, before being seen by a consultant who specialises in acute medicine. West Middlesex University Hospital has not yet replied. Why is hand washing so important on the Neonatal Unit? North West London Pathology (NWLP) was formed in November 2016 as a partnership between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS . What a good service and a brilliant team. xbbRe`b``3 c All rights reserved. Instagram, 2023 We provide a comprehensive, multi-disciplinary accident and emergency (A&E) and urgent treatment centre service in our modern buildings. Twickenham Road Nurse was so intimidating and uncaring. 1}OI6)gT\ "wAEI\7Y@*#;KsBaO-JY@*N!N9l|=Z;~L,f +:=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s`xEu$X7:4oc6>%$#4) Camelia The Patient Experience Team, Where in the most part staff were ok one nurse was very indifferent and uncompassionate to my husband. They told me the waiting list is 8 hours .So what kind of emergency is this with such a big waiting list.And its first time like this . Thank you for your feedback. PALS e-mail: [email protected] If you continue browsing, well assume youre consenting to our use of cookies on our site. Ambulatory Emergency Care Report - September 2015. Patient Experience Team. o! Despite chronic understaffing and, I want to thank you so much for the incredible care I received in a&e. Instagram, 2023 We provide a range of investigative and therapeutic endoscopy procedures in 4 modern, well equipped endoscopy rooms. In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. If you need this document in a different format, please [email protected] call020 3603 2438. Barnet and Chase Farm Hospitals NHS Trust -. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. To view the report, please click on the link below: In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. Local buses: Participating organisations for each programme are listed below: Sites who are currently involved, or have taken part in, the accelerator programme are: To register your interest and find out more about joining, please email [email protected], We use cookies to give you the best browsing experience on our site. <<475FA9A38A28CC4B8CF89E8AC5F27302>]>> Best wishes, (AEC) staff were not always able to follow up patients requiring urgent investigation or ongoing . xref If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team at: Thank you for taking time to feedback your recent experience at the Hospital. NORTH EAST AND CENTRAL LONDON Training Programme (NCEL) Barking, Havering & Redbridge University Hospitals NHS Trust -. West Middlesex University Hospital Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Twickenham Road Isleworth Middlesex TW7 6AF Get directions (opens in Google Maps) Phone 020 8560 2121 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating West Middlesex University Hospital has not yet replied. Close menu, I had breast surgery last week apart from the initial wait in the elective surgery which was terrible unprofessional and no confidentiality whatsoever, the anethasists, doctors and nurses were fantastic helpful and caring. Instagram, 2023 Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. I am happy to read that you received outstanding care and overall had a positive experience. 0000001483 00000 n For more information, visit the CQC website. Barts Health NHS Trust -. 0000001132 00000 n Hospital Discharge Report - September 2017, In August/September 2017, Healthwatch Hounslow (HWH) carried out a patient survey to find out the experience of some patient, who after spending some time as an in-patient in hospital, had been, Interviewed staff working within the AEC unit, Interviewed 20 GPs practising in the community. King George Hospital. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. 267, 117, 110 and H28 buses. All the best, ()*6789:FGHIJVWXYZefghijtuvwxyz ? Kind regards, endstream endobj 237 0 obj <>stream You will be welcomed on arrival and given an approximate waiting time by the nurse. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. Our services run: Mon-Fri, 8am-8pm We also run a nurse-led service on Saturdays and Sundays from 11am-2pm - learn more about this service T: 020 8321 5966 Hyperemesis gravidarum treatment in AEC Cancer services We do not tolerate unprofessionalism and rudeness from our staff. Why is hand washing so important on the Neonatal Unit? [email protected] dhYUK 9`nZ&vD. pU2C!E75[EI>6Y,+w -;4) West Middlesex University Hospital site Twickenham Road Isleworth TW7 6AF [email protected] 020 8321 5044 London The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. Review titled Outstanding care Rated 5 stars out of 5 by Anonymous - Posted on 12 April 2023 I went to A&E around 5am on a Sunday with severe abdominal pain. Adobe d Routes 110 and 481 stop within the grounds of West Middlesex Hospital, close to the entrance for the Urgent Care Centre. Thank you for taking the time to feedback your experience. Middlesex Hospital was a teaching hospital located in the Fitzrovia area of London, England. Very rude and unprofessional reception staff. The admin staff on the desk were welcoming and helpful. The acute medicine department specialises in the rapid assessment, diagnosis and treatment of acute medical conditions. Kind regards, Why is hand washing so important on the Neonatal Unit? Best wishes, Parking I went to A&E around 5am on a Sunday with severe abdominal pain. Latest reviews for West Middlesex University Hospital. Our ambulatory emergency care (AEC) service provides same-day, consultant review for patients with urgent or emergency health problems without the need for attendance in A&E. . We are an award winning organisation providing care at two main hospital sitesChelsea and Westminster Hospital and West Middlesex University Hospitaland a number of community-based services across London, such as sexual health and HIV clinics. J Visited Accident and emergency services on April 2023, Report review titled Outstanding care as unsuitable, Dear writer, The liaison psychiatry service is also available here. It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. Outpatients 1 can be found by entering the hospital through the main entrance and taking the first corridor on the right, past WH Smith. To better understand the efficacy of the service, Healthwatch Housnlowhave: Healthwatch Hounslowhave sought to identify and support continued improvement in accessing and appropriately utilising the AEC service whilst presenting measurable outcomes and quantitative data appropriate to the day to day service delivery. The doctor who did the scan was so thorough and really reassuring. startxref Despite a very busy time, and, Report an issue with the information on this page, Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust. Thank you for taking the time to feedback your positive experience attending The West Middlesex A&E department. HCAS Posted: 18/04/2023 Job Type: Permanent Closing Date: 02/05/2023 Staff Group: Nursing & Midwifery Registered Job Ref: 289-CSS-1039-A Report review titled EPU was wonderful as unsuitable. Wards / departments | West Middlesex University Hospital Home Wards / departments Security Office - 6897, Bleep - 336 for assistance Education Centre Office 5406/ 2525/ 5920/5405 Dining area (front door) 5400 Dining area (back door) 5404 General Accommodation 5360 Anaesthetists Registrars Bleep 340 (ITU) FY2 on call - bleep 181 100 Years of West Middlesex. Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Cancer services Cardiology Care of the elderly Dermatology Diabetes Endocrinology Gastroenterology (including hepatology) Haematology Memory clinic Neurology Renal (kidney) medicine Respiratory medicine Rheumatology Stop smoking service Stroke & TIA services Cancer services Barnet General Hospital. West Middlesex Hospital Services provided by West London NHS Trust Liaison psychiatry Perinatal mental health services. Once they arrive at the unit they are assessed by a nurse who usually performs routine investigations and observations. West Middlesex University Hospital. We run a 6-day service . Contact Chelsea and Westminster Hospital T: 020 3315 8211 West Middlesex University Hospital T: 020 8321 5919/5283 Leaflets and information Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI). Hillingdon Hospital. The Patient Experience Team. Queen's Hospital. Some patients may return the following day for further investigations and treatment. The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. SUz\` 'Vk6%`5=eQu` iXGHjA=QznWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWz`tAU-,320Bn\J D) Twickenham Road Isleworth London TW7 6AF. I was examined and given a likely diagnosis and referred back to my GP, which turned out to be the right call. Eligible cohorts include: (1) adults aged 75 years and over (2) residents in a care home for older adults (3) individuals aged 5 years and over who are immunosuppressed. Central Middlesex Hospital Ealing Hospital Northwick Park Hospital St. Mark's Hospital Your outpatient appointment Blood tests Online appointments Your online appointment letter Change my appointment Picking up medicines Your planned procedure or endoscopy MyPreOp questionnaire During your stay Mealtimes, food, and menus Thank you for your lovely feedback. Charing Cross Hospital 020 3311 5144 (Reception) 020 3313 0734 (Referrals) St Mary's Hospital 020 3312 3196 (Reception) 020 3312 3197 (Referrals) Visitor Information . Your feedback will be escalated to the departments manager for investigation. 0000000805 00000 n Camelia Its staff and services were transferred to various sites within the University College London Hospitals NHS Trust. 2 VU8m2mM}R@ @ Norfolk & Norwich University Hospital NHS Trust Workplace Health & Wellbeing Level 1 20 Rouen Road Norwich NR1 1QQ 01603 287035 . (Main entrance,walk as far as you can down main corridor, turn left, walk to end, turn right and the doors to AEC are located on the left-hand side half way down the corridor, next to the chapel.). Royal London Hospital. 0000000016 00000 n JA1dZs:D*=_t _IsYw~#PSSSI I came at emergency with eye infection and have been waiting 4 hours and nobody call me, after 4hours waiting I asked at reception how long Should I wait ,and they were very rude . Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. I am pleased to read that you received excellent care and will be sure to feed your great experience back to the department. The doctor was brilliant at communicating everything and made a special effort to reassure me about my pregnancy. Official information from NHS about West Middlesex University Hospital including contact details, directions, opening hours and service/treatment details I am sorry to read about they delay you experienced attending our Emergency department at West Middlesex Hospital. Please accept our apologies for your experience. 240 0 obj <>stream Menu Thank you for the care and kindness I received in EPU. Patient Experience Co-ordinator. The work undertaken within this review will go some way to identify clinical and financial outcomes of the service, prevalence of conditions, prevention rates and if the needs of patients from diverse, hard to reach ethnic minority language groups and those with a need for British Sign Language (BSL) or visual impairments are realised. cQzjWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzW x.PR34b0`9yjT2dRdx vXw#Ny#$$H;z'~ay@*%"c 5G~z}_?CyvVVCq =d^CBT#hq}Qnx-]J}+_f%K%5]RS$hC+=2RBd f Aj?:|C2U WUa9nSiyE? I was very anxious and her whole approach was so kind and genuine. There is a pay and display car park with bays for blue badge holders. Menu It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. To celebrate West Middlesex's 100 th year from 17 September 2020-2021, we are launching an online exhibition, displaying key moments of the hospital's past.We'll be celebrating the fascinating stories from our staff and the local community, and finding out what makes West Mid such a special place. 33,461 were here. AEC (Ambulatory Emergency Care Unit): Ground Floor, Lift Bank D West Middlesex University Hospital We are based in Outpatients 2 in the main hospital building opposite the main reception desk. I was able to see a doctor in under 2 hours, which is unheard of these days. We will make sure to inform the departments of your wonderful feedback. In particular the nursing staff on both wards were excellent especially since it was a difficult period having Easter followed by the doctors strike. Patient Experience Co-ordinator, Exceptional care from a &e team on duty in morning of Fri 14th April following my dislocating my shoulder and fracture of humerus and clavicle.everyone was kind and efficient and I was even able to go home by 11.30 am, Report review titled Exceptional service as unsuitable, Dear writer, The value of ambulatory emergency care (AEC) and same day emergency care (SDEC) is streamlining clinical processes so patient care can be delivered on the same day, reducing admissions and reliance on hospital beds to improve patient flow.

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