attempted to install on an unsupported platform xtu

You just have to love PCs. That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Make a shortcut in the folder, then adjust the properties. It's not about the hardware in your rig, but the software in your heart! For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. I have recently uninstalled xtu and I tried to reinstall it. Please click the verification link in your email. DeFacto IO. Sorry, you must verify to complete this action. however, after starting the installation from the shortcut, at the end it says Because only K series overclocking CPU is supported. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. If you sign in, click, Sorry, you must verify to complete this action. Rogrio, Thank you very much for your response. Copy Intel_XtuInstaller.msi to your desktop. Im assuming you didnt copy/paste the exact path I have in the article? Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Thank you for posting on the Intel communities. "Attempted to install on an unsupported platform". Please click the verification link in your email. It says the folder specified in the start in box is not valid. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Power Limit Throttling on Intel i5-8250u ? How can I get this working? Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? This does not make sense. The current, non default parameters are: XHCI handoff is disabled. IGD Multi-monitor is disabled. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Dell Latitude 5501: is it worth upgrading the CPU . Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. Let me know. You can easily search the entire Intel.com site in several ways. I dont know if it runs on everything. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . That is correct. Solved: Hello. Throttlestop software is designed to undervolt laptops. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. // No product or component can be absolutely secure. Is this a laptop or handbuilt PC? Boot mode is set to Legacy + UEFI. Unlocked CPU's can utilize programs like Intel XTU. There are no error messages when the software is running. We appreciate all feedback, but cannot reply or give product support. Thank you very much for this fix. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. Required fields are marked *. Are you sure you want to create this branch? You can also try the quick links below to see results for most popular searches. You can put the file anywhere. God bless. Cul es la marca y el nmero de modelo que est utilizando? Its been a long while since I read the specs and what it supports. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. You are using an out of date browser. One time installation. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. So, when you report an error, copy it. for a basic account. Welcome to the official subreddit of the PC Master Race / PCMR! // See our complete legal Notices and Disclaimers. Any other inquiries, do not hesitate to contact us again. Powered by WordPress & WPstart Theme. 7.7 was the last one that worked. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. For any other inquiries, please don't hesitate to contact us back. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. I havent messed with XTU in a long time. Sorry, you must verify to complete this action. Archived post. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. You can execute with an argument in first place. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. The SSU file is attached.5. So please bare with my code if you happen to go through it. Intel technologies may require enabled hardware, software or service activation. Windows 7 installation option is disabled. Do you work for Intel? Great. Thank you for posting on the Intel communities. 1 hour ago It used to be that you could click Ok in the image below and the file you need would still be there. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. In order to find that .msi file, copy this and paste it in google. So we will close this thread. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. Attached is the XTU log from my last attempted install. I have been in the process of installing all my software, and files manually.3. Now it appears that once you click Ok it deletes the folders and files. Your model is not approved for running Windows 10. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Some things ive tried is installing an older version which didnt work. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. The BIOS settings are not defaulted. Hi there@AndrewG_Intel,1. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. For more complete information about compiler optimizations, see our Optimization Notice. Yeah already mentioned somewhere in the thread. Please click the verification link in your email. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Processor is a i7-6700k, which is listed as supported. The Intel sign-in experience has changed to support enhanced security controls. 7.7 was the last one that worked. profile. : selecting the option "to keep files", etc.)? Tried them all Internal graphics is set to "auto." My CPU is 8550u. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Does anyone know why that might be? Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. It adjusts CPU power state. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Please click the verification link in your email. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. If you sign in, click, Sorry, you must verify to complete this action. The system information tab includes text that is similar to the install error: platform unsupported. Your email address will not be published. Thank you for checking and responding. Take note of the last folder date in the right pane. Thanks very much, works well. I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Were you able to check the previous post? I have the latest bios. Processor is a i7-6700k, which is listed as supported. The Intel sign-in experience has changed to support enhanced security controls. Couldnt find the (.msi) file in any of them. We will proceed to close this thread now. I am experiencing the same issue. If you need any additional information, please submit a new question as this thread will no longer be monitored. Download Intel XTU Install Helper from repository release tab. In one of those folders you will find Intel_XtuInstaller.msi. All install attempts of XTU without the workaround fail. Posted in Cooling, Linus Media Group You may re-send via your All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Dont have an Intel account? After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! Thanks again for checking into this. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. Os is win 10 pro. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. Please click the verification link in your email. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Another installation is in progress. No changes to bios settings.Please advise. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. Difficult to know what the problem is. C:\ProgramData\Package Cache\ copy that. It might run ok but some features might not be available. This indeed was full clean install. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. Here are some common issues and questions related to Intel XTU During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. Learn how your comment data is processed. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. Unlocked CPU's can utilize programs like Intel XTU. Thank you! Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. The PC. So I tried this but every time I try to run it now it says theres another performance tuning app running. You signed in with another tab or window. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. I am going to work on the case. [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. Windows 10 version 21H2. - gimdh/Intel-XTU-Install-Helper This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. Or did you select another reinstallation option (e.g. I just ran it again and then added more information to the post. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Program should prompt Please enter the file name of proper XTU Installer: Now follow the directions of the program. Sorry, you must verify to complete this action. Your pictures do not show up until approved by moderators. You should be able to find it in one of those folders. Does it need some kind of permission in the BIOS to allow voltage tweaks? You don't necessarily need a PC to be a member of the PCMR. It adjusts CPU power state. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. However, in most cases, this does not mean your hardware is actually incompatible with XTU. If you require a response, contact support. This issue also came up with the previous (7.8) release. A blog about curiosity being a good habit. Thanks. A tag already exists with the provided branch name. Because only K series overclocking CPU is supported. I needed to underclock my CPU. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No.

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